Q: What is the difference between ladies and unisex slippers?

Asked by: Bev - 1/11/2016
A: We use a unisex sizing system for all of our products. Footwear is either sized in centimeters or by shoe size. Leather soled sheepskin slippers should be ordered by shoe size and we will send you our corresponding unisex size. Our sizing runs fairly true to a ladies size in the ladies size 5-9 range and fairly true to a men's size in the men's size 9-10 1/2 range. The larger sizes 11-15 are quite generous for men's sizes. For products that are sized in centimeters, please see the centimeter sizing chart that corresponds to the specific style that you are looking at.

Hope that helps,
Ashley
Sundance
Answer provided by: Administrator (1/12/2016)

Q: Hi.....the last time I ordered ladies slippers from you, you made the toe box a little wider and they were PERFECT! I see where your prices have gone up. How much extra do you charge for a wider toe box now?? Thank you for your time. Rose

Asked by: Rose - 2/9/2016
A: Unless you have placed a custom order, our patterns have been the same for years. With that being said, each pair does vary. We can make the toe wider during the production if you would let us know when you order at no charge. If you had to order a custom pair last time, then there would be a custom charge of $25 and we would need a tracing of your feet mailed to us at 800 Fawn Dr, Guffey, CO 80820.

Hope that helps,
Ashley
Sundance
Answer provided by: Administrator (2/9/2016)

Q: Are you sti ll able to put a leather "canoe-style" sole on these as a special order?

Asked by: Taylor - 12/22/2016
A: Good afternoon Taylor,

We do still take custom orders for this style. Unfortunately we are not taking any custom order until after January 1st due to this being our busiest time of the year.
Please call 888-479-2244 after January 1st to order.

Thank you
and have a wonderful holiday!
Ashley
Sundance
Answer provided by: Administrator (12/22/2016)

Q: Are these Moccasin Slippers made to just slip on or do they come up to or above the ankle? Betty

Asked by: Betty Barton - 11/9/2017
A: Good morning,

This Colorado Moccasin style is made to be worn down at the ankle or up slightly above the ankle. We do have the Slides that have an open back that is easy to slip on. Hope that helps,
Ashley
Answer provided by: Administrator (11/10/2017)

Q: oops I also meant to ask if this slipper is soft sole our hard sole? Betty

Asked by: Betty Barton - 11/9/2017
A: Hey Betty,

These are soft sole slippers. The leather is very durable but can be slippery on wet surfaces. We offer a rubber crepe bottom that is a soft bottom as well but has some traction control, but not as durable.

Thanks,
Ashley
Answer provided by: Administrator (11/10/2017)

Q: Hi I'm interested in the Deluxe Colorado Moccasin. I wear a size 10 shoe... would this be my best size in this slipper or should I order up or down half a size? Thanks for your help!

Asked by: Lisa W. - 1/29/2020
A: Lisa-

I would order by your shoe size in the Deluxe Colorado Moccasin. We would ship a Sundance Unisex size 9 1/2 for a Ladies size 10, which I think would be the best fit for you.
Answer provided by: Administrator (1/29/2020)

Q: Hello, is the footbed, lining and cuff of the Deluxe Moccasin from shearling or sheepskin? Thanks!

Asked by: Robba - 12/31/2020
A: Yes, the lining of the Deluxe Colorado Moccasin is made entirely of shearling sheepskin. Shearling is a type of sheepskin where the fur has been sheared to a specific length (5/8" in this case) as opposed to being left at it's natural length.
Answer provided by: Administrator (12/31/2020)

Q: what color is the body of this slipper in the burgundy/denim. The pictures show it as both pink with pink shearling ,or some look tan ?

Asked by: Mary Morley - 8/24/2021
A: The body is a tan color on all of our slippers. The pinkish hue in some of the pictures is due to poor photography on our part. Sorry for the confusion.
Answer provided by: Administrator (8/24/2021)

Q: Does the ankle high style have a lower back? Like a slide?

Asked by: Jeanne Jerding - 10/15/2021
A: The ankle high style, the Deluxe Colorado Moccasin, has a straight cuff, 5" tall all the way around. A lower back version, the Deluxe Slide, is also available. This has a short, 1" seam at the back, rising to the standard 5" cuff in front.
Answer provided by: Administrator (10/15/2021)

Q: I have a wide foot, usually get wide width shoes. Would these be a good choice?

Asked by: Teresa - 10/31/2021
A: Yes! Just let us know during checkout that you have a wide foot and we can accommodate you.
Answer provided by: Administrator (10/31/2021)

Q: Do you have the ladies slipper bootie with the purple on the toe? Can't seem to be able to bring it up on the order form. Thank you.

Asked by: Karla - 11/22/2021
A: The Lilac and Purple toe is the first option on the color choice drop down menu. Please note that the product picture does not change when a color is selected. Please call us at (719) 479-2244 if you continue to have trouble.
Answer provided by: Administrator (11/22/2021)

Q: How do you wash these? I was tempted to put them in the washer on cold delicate cycle, but thought I better wait to hear from you. Thank you, Tam

Asked by: Tam - 1/25/2023
A: All of our products are washable. We recommend hand washing in cool water with a very mild soap such as Ivory hand soap. Do not use detergent! Form and air dry. For sheepskin items, be careful to dry completely before combing out with a metal pet comb if desired.
Answer provided by: Administrator (1/25/2023)

Q: Is it possible to see more color combos for The Deluxe ? Showen in pink. Sage combo color & the denim combo?

Asked by: Susan - 2/18/2023
A: The last photo shows a pinwheel of all 6 color combinations available on the Deluxe Colorado Moccasin. Please email us at [email protected] if you would like more pictures of a specific color combo.
Answer provided by: Administrator (2/20/2023)

Q: Are the insoles removable in the deluxe style? I'd like to order a spare pair when I buy the slippers. Thank you, Carla

Asked by: Carla - 10/2/2023
A: The insoles are not removable in the Colorado Moccasin.
Answer provided by: Administrator (10/3/2023)

Q: Please, how do I wash this item? My toddler spilled orange juice on them and I am very upset. Can they be saved?

Asked by: Hannah - 5/27/2024
A: All of our products are washable. We recommend hand washing in cool water with a very mild soap such as Ivory hand soap. Do not use detergent! Form and air dry. For sheepskin items, be careful to dry completely before combing out with a metal pet comb if desired.
Answer provided by: Second shop account (5/27/2024)

Q: I'm looking for a pair of slippers to wear inside our home which is both carpet & tile. Will the leather bottom be slippery on these surfaces? If so is there a pair that you would recommend? I don't want to slide down the stairs. Thank you in advance. Sheila

Asked by: Sheila - 1/29/2025
A: The leather sole has surprisingly good traction on all but wet surfaces.
Answer provided by: Second shop account (1/30/2025)

Q: My first pair of your sheepskin slippers are still going strong except for the tops where my upper toes hit the top of my slipper. Somehow they tear a hole on the top part where my toe is. I like the reinforcement idea of the deluxe slippers, but don't like the other wild colors. Do you have the leather "accent" pieces not I. Colors, but just in the same color that matches the normal tan slipper body? Thank you! Also, would you have a way of repairing/refurbing my old ones, too?

Asked by: Mary - 9/11/2025
A: You can order a plain deluxe with a matching toe cap. Just order a pair of deluxe Colorado Moccasins and request a plain deluxe with matching toe cap in the comments section during checkout. As for your old slippers, we can repair those too! Just clean them up a bit before sending them back to us with a note in the box with your contact information and we will call you with a repair price before begining work on the repair. Please note that we do not accept repairs during the busy season from October 1 to February 1, so if you want them repaired this year please send them in soon.
Answer provided by: Second shop account (9/12/2025)

Q: Can you reinforce a size 10.5 woman's slipper in the toe area, but with the same color as the body of the slipper? Also a slightly wider toe box? Thank you!

Asked by: Mary Gabel - 9/20/2025
A: You can order a plain deluxe with a matching toe cap. Just order a pair of deluxe Colorado Moccasins and request a plain deluxe with matching toe cap in the comments section during checkout. We can push the toe box a bit wider on request as well.
Answer provided by: Dylan (9/21/2025)

Q: are these leather or rubber bottoms and are they slick on hardwood floors...thank you

Asked by: susan - 12/5/2025
A: The sole is leather and is fine on hardwood unless it is wet.
Answer provided by: Dylan (12/5/2025)

Q: Can you please tell me if I normally wear a ladies size 9.5 in a tennis shoe, what size should I order in these....I have a very flat foot and like a wide toe box...is it narrow in the toe box or wide...thank you so much

Asked by: susan - 12/10/2025
A: The toe box is on the wider side in the Deluxe Colorado Moccasin. I would recommend a Sundance size 9 for a Ladies 9 1/2, and you can request a wider toe box in the comments section during checkout to ensure you have the room in the toe that you prefer.
Answer provided by: Dylan (12/11/2025)

Q: I have an old pair of these slippers that need a new pad insert and resoled. Do you do repairs?

Asked by: Schaunon - 12/23/2025
A: We do repairs on our own work. We do not accept repairs during our busy season from October 1st to February 1st, but would be happy to repair your slippers in February. Just send them back to us with a note in the box with your contact information and we will call you with a repair estimate before beginning work.
Answer provided by: Dylan (12/23/2025)

Q: If I wear an 8 in leather boots would I need to order a 7.5 I have semi narrow feet

Asked by: Taya Ellis - 12/30/2025
A: We recommend you order by your normal shoe size, as the stretch is built into our designs. Yoiu can mention that you have narrow feet in the comments section during checkout to help us get you the perfect fit.
Answer provided by: Dylan (12/30/2025)

Q: Is the design on the sheepskin slipper sewn on top of the original skin or does it replace that section?

Asked by: Richard - 1/13/2026
A: The color design on the Deluxe models is a 2 layer leather toe cap that is sewn on to the existing slipper, adding additional durability as well as looking great!
Answer provided by: Second shop account (1/13/2026)

Q: What is the length in inches for lady's size 8 and 9 Sheepskin slippers? Thanks Bev

Asked by: BEVERLY A TALL - 3/8/2026
A: The size 8 is for a foot length of 10" and the size 9 is for a foot length of 10.5"
Please note this is NOT the overall length of the slipper itself, but the length of the insole.
Answer provided by: Second shop account (3/9/2026)